Help

How do I order at the Duesenberg Store?

1. The shopping cart

Choose the items, that you want to order, by selecting the desired amount and clicking the button "Add to shopping cart". Thus the selected items are added to the shopping cart. The shopping cart is shown on the right side so you can check its content.

You can reach the shopping cart by clicking on the link at the top of the page. Before checkout you can still change the quantities or delete items from the cart (just click on the "X"). By clicking "Proceed to checkout" you move on to the next step.

2. Your address

You have the choice to either log in with your email address and password (if you already have a customer account) or create a new account. You also have the opportunity to order as a guest without a customer account. In order to do so check "Don't create customer account". The data you enter are collected and used according to the German Telemedia Act (Telemediengesetz - TMG) and the German Federal Data Protection Act (Bundesdatenschutzgesetz - BDSG). Click "Continue" to move on to the next step.

3. Payment & Dispatch

Now you can choose your preferred payment method (Cash on delivery is only possible within Germany). We only ship by UPS, so there is nothing you can choose here.

4. Check your order and checkout / Terms & Conditions / Privacy

Finally you see a survey with the items in your shopping cart and the order information. This is your last chance to make any more changes before your order is sent off.

Please read the Terms & Conditions and the information about your right of withdrawal and the data privacy statement. You can only finish your order after you agreed to the Terms & Conditions (checkbox!). By clicking on "Complete order" you check out. An e-mail automatically sent by the shop system will confirm your order.

If you chose "prepayment" you'll receive a message containing the total amount and our bank information. As soon as the money is transferred the order will be dispatched. If you chose POD (only in Germany) or Paypal, there's no need for us to wait. So your order will be in transit much earlier.